Andrea Harrn Counselling Services


  1. What issues do you work with?
  2. How do I book a session?
  3. What happens at the first meeting?
  4. How long do the sessions last and how frequent are they?
  5. How many sessions do I need?
  6. Will you give me advice about how to solve my problems?
  7. Will counselling work for me?
  8. Who are your clients and do I have to be referred to you?
  9. I have heard about CBT – what is it and are you a CBT therapist?
  10. What does confidentiality mean?
  11. Do you have a cancellation policy?
  12. What happens if I miss a session?
  13. How and when do I make a payment?
  14. How does counselling come to an end?
  15. Where do you see your clients?
  16. What are your fees?
  17. What is the difference between counselling and psychotherapy?
  18. What is life coaching?
  19. Addiction Treatment

What issues do you work with?

I work with the following issues:

  • Abuse
  • Addictions
  • Anger Management
  • Bereavement
  • Blushing
  • Bullying
  • Childhood Trauma
  • Cocaine Addiction
  • Codependency
  • Conflict
  • Couple Counselling
  • depression
  • Divorce and Separation
  • Family Tensions
  • IBS
  • Insomnia
  • Isolation
  • Loss
  • Love Addiction
  • Marriage Counselling
  • Mediation
  • Panic Attacks
  • Personal Injury
  • Post Traumatic Stress Disorder (PTSD)
  • Problem Drinking
  • Redundancy
  • Rehab Assessment
  • Relationships
  • Relationship Addiction
  • Self Esteem
  • Sense of Emptiness
  • Social Anxiety
  • Stress Management
  • Substance Misuse
  • Suicidal Thoughts
  • Trust and Jealousy
  • Violence
  • Work Related Stress

How do I book a session?

You can book a session by telephoning me on 07958 714615 or making contact with me through this website to have an initial chat and then arrange a mutually convenient time.

What happens at the first meeting?

This is an assessment meeting and is an opportunity for you to talk over your concerns with me and for us both to decide whether I am the right person to work with you. If we decide that I’m not the best person for you then I will refer you on to another therapist working as part of the Andrea Harrn Counselling Services network or an Independent therapist.

How long do the sessions last and how frequent are they?

The assessment meeting and any subsequent meetings we arrange last for fifty minutes in line with BACP recommendations. Meetings are held on a weekly basis and you will be given a regular appointment time. This time is set aside for you until we finish our work together.

How many sessions do I need?

This very much depends on the type of difficulties you are experiencing and also their duration. It also depends on how much time you can commit to the counselling process. I often suggest six sessions initially with the option of continuing for longer if we both feel this would be beneficial.

Will you give me advice about how to solve my problems?

Counselling is not advice giving. Together we will look at your problems and difficulties to make sense of them. Once we both have more of an understanding we can look at ways to move forward.    I offer strategies rather than advice for moving forward.

Will counselling work for me?

If you know what you want to achieve from counselling you are half way there. Counselling can also assist you to determine your goals if you are unsure of which way to turn. However, if you are attending counselling because of a bereavement or loss then we can work towards an understanding of the grief process itself. If you commit to the counselling and attend booked sessions then counselling will work for you. It works particularly well for people that are willing to look at themselves, consider the possibility that they are partly responsible for some of the problems in their life and can be motivated enough to put into practice any insights that emerge from the counselling sessions.

Who are your clients and do I have to be referred to you?

My clients come from wide and varied backgrounds. Some are referred via GPs or health workers. Some are referred via private agencies, insurance schemes or EAPs (employee assistance programmes). I am a registered health care provider for BUPA, Cigna and a number of other private patient plans. Many people refer themselves by calling me for an appointment. You do not have to be referred. You can self-refer in confidence by telephoning me on 07958 714615 or by contacting me online. I will get back to you as soon as possible within 24 hours.

I have heard about CBT – what is it and are you a CBT counsellor?

Cognitive Behavioural Therapy (known as CBT) is a combination of cognitive therapy, which examines thoughts, attitudes, and beliefs (called cognitive processes) and behavioural therapy, which focuses on behaviour in response to those thoughts. CBT is based on the belief that most unhealthy modes of thinking and behaving have been learned over a long period of time. Using a set of structured techniques, CBT aims to identify thinking that causes problematic feelings and behaviour. The client then learns to challenge and modify this thinking which, in turn, leads to more appropriate and positive responses. For example, when we think in a negative way we can become upset or angry and in turn this affects our moods and behaviours. This is like a spiral that can quickly get out of control, distorting perceptions and realities of events sometimes leading to unhelpful consequences. CBT works with clients to put things into perspective to overcome difficulties and encourages people to challenge their beliefs about themselves and their abilities. CBT works well with most issues but is particularly helpful for people suffering from OCD or people who repeat life patterns in a negative way.

I am a CBT counsellor and can work in this way if appropriate to your needs.

What does confidentiality mean?

All information disclosed in a counselling environment is treated as confidential, and will not be disclosed to a third party without your permission. If however, I have a concern of a risk of serious harm to yourself or another party, I may need to disclose this. In this event I would always seek to discuss this situation with you in the first instance wherever possible. This is in line with the professional guidelines of the BACP.

Do you have a cancellation policy?

There is a strict 48 hour cancellation policy in place which entails paying full fees for sessions cancelled with less than 48 hours notice of appointment.  This applies for any and all reasons for cancellations.  If you need to cancel your appointment please telephone on 07958 714615 leaving a message or alternatively send a text message.

What happens if I miss a session?

If for any reason you have to miss a session then please give me 48 hours notice otherwise full fees will apply.

How and when do I make a payment?

Payment to be made in advance of each session by cash or online on receipt of payment invoice.

How does counselling come to an end?

This will be discussed during our work together. We will work towards an ending when it feels right for you. Counselling may start as weekly sessions and then become fortnightly as time goes on.

Where do you see your clients?

My practice is based at 1 Clarendon House, 117 George Lane in the leafy suburb of South Woodford. My counselling room is relaxing and peaceful. It is less than two minutes walk from the South Woodford tube station (which is on the Central line). If you are coming by bus you can take the 179, W12, W13 or W14. There is car parking available at Sainbury’s or Marks and Spencer nearby. Please Click here for a map to my location.

I am conveniently placed for the following areas and postcodes in City of London, Central London, North East London, East London and Essex:

Abridge, Aldgate, Bank, Barking, Barkingside, Bishopsgate, Bethnal Green, Bond Street, Brentwood, Buckhurst Hill, Canary Wharf, Central London, Chadwell Heath, Chancery Lane, Chigwell, Chingford, Clapton, Dagenham, Debden, Docklands, East Ham, Edmonton, Epping, Fairlop, Farringdon, Forest Gate, Gants Hill, Goodmayes, Grange Hill, Hackney, Hainault, Holborn, Holland Park, Ilford, Lancaster Gate, Leyton, Leytonstone, Liverpool Street, Loughton, Manor Park, Marble Arch, Mile End, Newbury Park, North Acton, North Weald, Notting Hill Gate, Ongar, Oxford Street, Plaistow, Redbridge, Roding Valley, Romford, Queensway, Seven Kings, Shepherds Bush, Snaresbrook, Stratford, South Woodford, St Pauls, Theydon Bois, Thurrock, Tilbury, Tottenham, Tottenham Court Road, Upminster, Wanstead, Walthamstow, West Ham, White City, Woodford Green.

Or anywhere in the world via Counselling via Skype with Andrea Harrn MA

What are your fees?

£85 – counselling appointment for individuals

£120 – counselling appointment for couples or family groups (50 minutes)

£250 – clinical assessment for addiction treatment (90 mins)

Clinical Supervision – please contact me for details.

To find out about fees via insurance companies or solicitors please contact me to discuss.  (Fees vary dependent upon individual billing and payment systems)

I can offer group supervision for small groups (up to 3) – please contact me for details.

Please Note:

  1. Fees are payable in advance for the initial assessment appointment and all following appointments thereafter
  2. All counselling appointments last for 50 minutes in accordance with BACP guidelines
  3. For couple counselling/family counselling, a double appointment is recommended for the first appointment.
  4. Payment in advance required for all appointments


Please contact me to check availability before booking

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